Because no two people see eye-to-eye on every business goal or strategy, some conflict occurs in every business. These differences can benefit a business as different courses of action are carefully considered. But excessive conflict inhibits progress, drains valuable time and decreases morale. Often when a mediator approaches a stalemate or conflict from a different perspective, a resolution can be achieved, restoring productivity and trust, forging a consensus, and providing a way to move forward. Confidential mediation between owners, shareholders and management, investors, lenders, trustees and board members can put a business back on track for success. Mediation is also an effective tool in assisting new businesses to reach consensus on new operating agreements, bylaws, or buy-sell agreements.